Refund policy

Tech Glam – Return & Refund Policy

At Tech Glam, we care about your shopping experience and want you to feel confident with every purchase. If you are not fully satisfied with your order, we are here to help.

1. Return Window

You may request a return within 7–14 days of receiving your order.

2. Eligible Items for Return

To be eligible for a return, items must:

Be unused and in the same condition as received
Be in original packaging
Include all accessories, manuals, and tags

3. Non-Returnable Items

The following items cannot be returned:

Sale or clearance items
Used or damaged products
Opened earphones, earbuds, or hygiene-sensitive items
Custom or personalized items

4. Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item:

5. Refund Process

Once your returned item is received and inspected, your refund will be processed.
Refunds will be issued to your original payment method within 5–10 business days.

6. Return Shipping Costs

If the return is due to our mistake (wrong or damaged item), Tech Glam covers shipping costs.
If the return is for personal reasons (change of mind, wrong size chosen), the customer is responsible for return shipping costs.

7. Order Cancellation

Orders can be canceled within 12 hours of placement.
After the order is packed or shipped, cancellation is not possible.

8. Contact Information

For any return or refund questions, please contact us:
Email: adiifunds@gmail.com
Support Hours: Monday – Friday, 9 AM to 6 PM